Yes, we would add the content of the normals to the line count.

If you opt to go for a per minute of audio pricing, we would bill you for normals by line count.

No, we would not add your header and footer information to the line count.

We would take the total character count of all content including spaces that has been typed out and divide it by 65 to arrive at the line count.

Yes, you can opt to go with one option to begin with and change the billing preference at a later date. However, you can make this change once in three months only.

The costing has been made based on industry averages. The cost would be more or less the same whichever option you choose to go with.

When you choose to go for the price per minute option, you will be paying for each minute of audio that you upload irrespective of how many lines of transcript is generated. When you choose to go with the price per line option, you will be paying for each line of transcript generated irrespective of how many minutes the audio duration runs to.

The price per minute is the price that you would pay for each minute of audio/video.

The price per line is for the price that you would pay for each line of 65 characters including spaces of the transcript.

We offer to bill you for the transcription services either on a per line of transcript or per minute of audio/video basis. You can opt for either one of the options.