"If you have dead spaces on your audio either at the beginning or the end of your audio, then you can manually edit the total duration of the file reducing the dead time and update the cart with the actual play time duration. This will allow you to pay only for the actual audio duration that is being transcribed.

Please put in the request to start and/or end transcription from a particular point on the audio in the Extra Notes section while placing your order."

Yes, you can consider audio duration to be a dead space only when it runs for a minimum of one minute or more continuously.

No, it is not necessary to pay for dead spaces on your audio. However, we do have minimum duration and point of occurrences requirements for this which can be found in related FAQ.

No, we do not charge extra for transcribing directly into your EHR/EMR system.

Yes, we can transcribe your recordings directly into your EHR/EMR system when provided with login credentials for the same.

Yes, we can format the transcripts such that you can easily integrate them into your EHR/EMR system.

We will transcribe the first five minutes of the audio/ video file shared by you for free. This service is offered so as to demonstrate the quality that would be delivered on the transcripts.

You can avail free trial for 15 days, i.e. two weeks, from the day you sign up for trial. You can place your free orders for 15 days and we will deliver the transcripts in the Economy @ 5 days package.

You can make the payment either via check or direct transfer to our bank account using wire transfer or ACH routing.