Yes, we can translate your document with technical jargon for you. However, this will be deemed to be difficult translation.

We accept DOC, DOCX, TXT, RTF, HTML, PDF etc.

Yes. You will be charged additionally per word for handwritten documents.

Yes. We will accept and translate the content in a handwritten format as required by you.

No, Transcription Hub does not certify the transcripts.

Yes, we can check for dead (empty recording) spaces on the audio/video for you. We charge $0.15 per minute ($9 per hour) of audio/video for this service. Please make this request in the Extra Notes Section while placing your order. We will send you an invoice for the same.

If the dead spaces happen in between the recording, you can take the total of all the occurrences of empty recording on the audio and and update the cart with the actual play time duration. This will allow you to pay only for the actual audio duration that is being transcribed. However, please note that there needs to be a minimum of one running minute of empty recording each time and you will have to provide us with the start and end time of each dead space on the audio.

"If you have dead spaces on your audio either at the beginning or the end of your audio, then you can manually edit the total duration of the file reducing the dead time and update the cart with the actual play time duration. This will allow you to pay only for the actual audio duration that is being transcribed.

Please put in the request to start and/or end transcription from a particular point on the audio in the Extra Notes section while placing your order."

Yes, you can consider audio duration to be a dead space only when it runs for a minimum of one minute or more continuously.

No, it is not necessary to pay for dead spaces on your audio. However, we do have minimum duration and point of occurrences requirements for this which can be found in related FAQ.