Yes it is. We price on the length of the audio/video file we receive - NOT the amount of time it takes to complete the transcript.

We currently accept AIF, AIFF, AMR, AVI, DSS, DVD, DVF, FLV, M4A, MOV, MP2, MP3, MP4, MPEG, MPG, MSV, QTFF, RM, WAV, WMV, VOB, TRM and DS2

Please contact us if you find that your file format is not mentioned in the above list and we will email you either how to convert to a suitable format or alternate upload methods.

All transcription work is carried out by intelligent human resource and NOT by automated transcription software.

We follow the 3 Step Quality Process in Transcription
1. Your work will be done by our experienced Transcribers, who have acquired commendable skills in hearing accents of various nationalities and converting them into documents. The Transcriber will be supported by online dictionaries and Web search engines to find relevant technical words.

When you request time stamp/time code service on your transcript, we will insert visible timestamps in your transcript at the beginning of the audio and approximately every 2 minutes thereafter (This is the default timestamp we add to the transcript). We can also have the time stamp/time code added on the transcript based on your request.

"The characteristics of a difficult audio file include background noise, static on recordings, lots of voice overlapping, faint audio recordings, nonnative English speakers, very fast speech.

If you have one or more of these present in your audio, it is pretty much guaranteed to be difficult audio. Difficult audio files can be transcribed, but it takes double or more the effort and time to transcribe them.
We will be contacting you via phone/ email to inform you if any of the files are falling under difficult audio category"

We transcribe both audio and video files. Any material that can be transcribed is transcribed by us. We do not limit ourselves to any genre; call it what you will, we will transcribe it for you.

However, just to give you an idea, here are a few types of transcription services offered by us:

* Medical Transcription
* Media Transcription
* Podcast Transcription
* Business & Financial Transcription
* Conference Call Transcription
* Legal Transcription
* Court Proceeding Transcription
* Audio/Video Transcription
* Technical Transcription
* Educational Transcription

I am very pleased with the quality of the service and the price can't be beat. I highly recommend e24 and will definitely use you for my next project.

Thanks!

I'm very happy with your responsiveness, professionalism, flexibility and above all price.

-Jeff, csumb.edu

I'm happy that the turnaround is much faster as it helps my team deliver them to our customers sooner. Thanks for making me look good ;)

-Leesa, Podcaster