At times the email notification may go into the spam folder. If you have not received an email from Transcription Hub, please check your spam folder.

In case you are having trouble making the payment using the PayPal gateway, try the following: Sometimes PayPal does not show the Credit Card payment option if someone else has used the computer you are using and made a payment using a PayPal account. Clear the cookies before trying again. If you are still having trouble, you might want to use a different computer to make the payment.

Transcription hub does not store credit card or debit card information.

If you choose to go with the PayPal gateway, click on Checkout to proceed with payment. Please enter all the details for the Billing Information. Enter the Coupon Code if you have a valid discount coupon and click on Apply to Order. Click on

Transcription Hub payment gateway is integrated with PayPal. A customer does not need to have a PayPal account to use the PayPal gateway to make the payment. All you need is a credit or a debit card.

All the employees of Transcription Hub are bound by a NONDISCLOSURE/CONFIDENTIALITY AGREEMENT to help protect the privacy of the customers. The company also signs a NONDISCLOSURE AGREEMENT with the customer if requested.

"1- Transcription Hub is enabled with HTTPS protocol (HTTPS/SSL Message and Attachment Encryption) for additional security while uploading audio/videos. Transcription Hub's servers are also highly secured servers.
2- All our user accounts are protected by a password. Only you can access your transcripts from your account and to do that you need to log in with your user id and password. Multiple layers of authentication protect both sender and receiver, including password protection, site images, and session management.
3- All files are scanned for malware/virus protection."

The transcripts are search engine protected and not exposed to any search engine crawls.

Transcription Hub is enabled with HTTPS protocol (HTTPS/SSL Message and Attachment Encryption) for additional security while uploading audio/videos. Transcription Hub's servers are also highly secured servers.