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Why accuracy is important in a transcription service provider

Why accuracy is important in a transcription service provider

By: Kevin

15 Mar 2022

Transcription is quickly becoming one of the most popular and demanding service requirements for individuals and corporate companies.

It's often difficult to distinguish whether or not a transcript is accurate or inaccurate, especially at first glance. We’re here to explain just what it means for video and audio transcripts to be accurate. guarantees a 99% transcription accuracy rate, but what does that mean?

Accuracy in Transcription

Transcribed documents are basically written versions of what someone says. It is of the utmost importance that each transcribed document be as accurate as possible. In some cases, even one very small error can change the context of an entire document, putting the person's credibility at risk. It is extremely important that a transcriptionist always strives to deliver the best service with the most accurate and timely work.

Why Transcription Accuracy Is So Important

Statements or depositions that are transcribed are giving a written testament to what the person said. In order for the transcribed document to be completely accurate, it should read verbatim compared to what was stated in the recording. Some people avoid verbatim transcription because it includes every noise, sound, pause, or utterance. In some cases, it may be up to the transcriptionist to determine what is perceived through the use of inflection and gesture.

Transcription Accuracy Requirements

Different transcription jobs have different accuracy and formatting requirements. With that being said, doing your best work and always going the extra mile to check for accuracy ensures that you will earn a reputation based on quality work and diligence in terms of providing top-quality content with every document you submit.

A transcriptionist's accuracy standards that they set for themselves should meet or exceed those of the industry within which they work. Transcription accuracy is sought out in all segments. In Insurance transcription etc. Any errors within a transcribed document can cause issues with the credibility and will cost them their business

Automated Transcription

Automated Transcription innovation can be created rapidly and can likewise be extraordinarily reasonable, making it a decent choice assuming that you're on a limited spending plan or dealing with a short course of events. Although speech recognition programs are far more accurate now than they were when they were first developed, the software still has difficulty understanding slang and other difficulties of spoken language.

In the current scenario, Transcriptions delivered by artificial intelligence will in any case perpetually be less exact than human transcription.

Listed are the few major points to have in mind when it comes to the o accuracy of the transcription

1. Accuracy eliminates Ambiguity

Every recorded statement which is available in an insurance claim is put under stringent examination for facts and clarity. Accurate insurance transcription helps to eradicate ambiguous elements of your case, making sure that your material is clear and straightforward.

2. Get Your Facts Straight

Most of the transcripts in an insurance claim are loaded with minute details and specific conversations which will have anything from dates, names, places, witness statements, reports, etc., it’s all-important and could make or break your case.

Outsourcing your insurance transcription/ recorded statement should do two things:

● Reduces the pressures of paperwork;

● Help to consolidate this important information into an accurate copy.

Your transcription will provide a detailed look at all the crucial facts and figures of the case – it has to be done accurately, otherwise all of this in, formation is invalid.

3. Accuracy over Catastrophe

There is no room for errors in insurance transcription/ recorded statements. Poor transcription can lead to confusion and potential mistrial, which can be highly detrimental to your case.

For example, small errors such as “did” and “didn’t” could result in the difference between an innocent client appearing to state “I did commit this crime” as opposed to refuting it with the true statement, all for an omission of a few extra letters.

4. Verbatim vs. Clean Read Transcription

Verbatim transcription practice captures every utterance within the audio, including “like,” “um,” and stutters. Though this type of speech is natural in spoken word, reading a speech in this way can be frustrating since it doesn’t flow well.

Though verbatim transcription is good for scripted media, such as a television show, most of the time clean reading is the preferred option. Clean read transcription omits unnecessary utterances in order to allow the text version of the speech to flow more easily for the reader. How does that affect accuracy, though?

How and why is accuracy important when it comes to transcription service providers?

The reason why transcription accuracy matters are that one error within a sentence can completely change its meaning of it. It’s easy for speech recognition software to mistake one word for another similar-sounding word – like “can” for “can’t” or “won’t” for “want.” Imagine that a transcript relays an instructor’s message saying that students can do assignments for extra credit when the accurate transcription should have read that students can’t do extra credit.

For a deaf viewer reading this transcript or watching these captions, the real meaning of the message is completely lost and consequently, they receive a false statement.

Transcription inaccuracy is particularly detrimental to instructional content like training videos or online education lectures since it completely defeats the intended meaning of the sentence. The cruciality of transcription accuracy goes even further for those who are d/Deaf or hard of hearing since they rely on transcripts and captions to watch videos.


Just a few percentage points of inaccuracy can be detrimental to the overall integrity of a transcript.

At we deliver clean-read transcripts that preserve the meaning of every single sentence. Although the omission of non-critical speech utterances isn’t a direct lift of the audio, the cleaned-up transcript still captures all of the intended meaning of the content and ends up conveying the message more clearly to the reader.

At we firmly believe that it is our responsibility to provide an accurate output. Our process involves ASR, human editing, and human quality review to deliver a guaranteed 99% accuracy rate so that you never have to wonder if your message is being misdelivered.