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What Should You Look For In a Human Transcription Service?

What Should You Look For In a Human Transcription Service?

By: Kevin

16 Mar 2023

Human transcription services are an excellent way to convert audio or video content into written format. They are typically used by businesses, organizations, researchers, and individuals who have audio or video recordings that they need to transcribe into text. Human transcription services are essential when accuracy, quality, and reliability are crucial.

When looking for a human transcription service, there are several things that you should consider to ensure that you get the best possible service. In this article, we will discuss some of the essential factors that you should look for in a human transcription service.

1. Accuracy and Quality: One of the most important things to take into account when selecting a transcription service is accuracy. The correctness of the transcription directly relates to the transcript's quality. Make sure to check the quality control procedures of the transcription provider you choose to ensure that they produce accurate transcripts. A trustworthy transcription service should have competent transcriptionists with experience who can comprehend various accents, dialects, and industry-specific jargon. To guarantee that the final transcript is of the highest calibre, it is also crucial to search for a business that provides editing and proofreading services.

2. Security and Confidentiality: While choosing a human transcribing service, security and confidentiality are essential elements to take into account. There may be delicate or private information on the recordings that need to be secured during transcription. Be sure the service you select has stringent privacy and security procedures in place to safeguard your data. To ensure your data is private and secret, a reputable transcribing service should have secure servers, encrypted data transfer methods, and non-disclosure agreements.

3. Turnaround Time: Another important aspect to think about when choosing a human transcribing service is the turnaround time. The length and intricacy of the recording will affect how long it takes to deliver the transcript. However, before beginning the project, a trustworthy transcription service has to be able to provide you with an anticipated turnaround time. Moreover, see if the company provides accelerated or rush services for last-minute assignments.

4. Cost: When choosing a transcribing service, price is a crucial consideration. The length and intricacy of the recording, the difficulty of the transcription, and the turnaround time can all affect how much the service will cost. The lowest service might not necessarily be the finest, though. It is crucial to look for a business that offers value for money by providing precise and excellent transcripts at a fair price.

5. Ease of Use: While selecting a human transcription service, usability is another crucial aspect to take into account. The service must to feature an intuitive platform that makes it simple to upload and download audio or video assets. Your ability to navigate and access the things you require should be made simple by the platform's usability and intuitiveness. A helpful customer support staff should be available from the transcribing service so they can help you if you run into any problems.

6. Customer Support: Another important aspect to think about when choosing a human transcription service is customer support. An effective customer care team that can rapidly address your questions and issues should be part of a trustworthy service. They ought to be able to give you updates on the status of your project and deal with any problems you may have while having the transcripts made.

7. Experience and Reputation: When choosing a human transcribing service, experience and reputation are crucial considerations. An organization that has been providing transcription services for a number of years is likely to have created efficient transcribing workflows and quality assurance procedures. Reading customer reviews and testimonials is another way to assess the reputation of the service. A trustworthy transcription service should have a high rate of client satisfaction and a track record of producing precise and excellent transcripts.

8. Customization: When selecting a human transcription service, customization is still another important aspect to take into account. Ensure the transcription provider can modify the transcripts to match your specific requirements, such as the number of lines, the output file's requirements, the font style and size, speaker identification requirements, etc. You should confirm that the transcription service can meet your formatting needs, for instance, if you need the transcripts to be formatted a certain way.

9. Industry-specific experience: In order to ensure that the transcribers are knowledgeable with any technical words or jargon that may be used, look for a transcription service with experience in your business or sector. This may aid in enhancing the reliability and calibre of the transcripts.

10. Ability to decode difficult audio: It's crucial to pick a transcription provider that can correctly translate challenging audio files that automatic speech recognition (ASR) technologies might not be able to handle. This includes speech that is spoken quickly or with a strong accent, by speakers who are not native English speakers. Accurate transcripts can be produced with the aid of transcriptionists with experience and knowledge in these fields.

11. Verbatim transcription: Depending on your requirements, it could be crucial to pick a transcription service that provides verbatim transcription, which means that they record every vocalization—including filler words, pauses, and other vocalizations—exactly as it is stated. This is crucial for legal or medical transcription, where it's crucial to pay attention to every detail.

The accuracy and quality of the transcripts you receive can vary significantly depending on the human transcribing provider you use. Consider the variables mentioned above when choosing a transcribing service, including precision, quality, turnaround time, pricing, security and confidentiality, customer support, experience, and reputation. You can make sure that you get accurate and dependable transcripts of your audio and video recordings by choosing a trustworthy transcription provider that satisfies your demands and expectations.

Overall, when choosing a human transcription service, it's essential to look for experience, expertise, and the ability to provide accurate and reliable transcriptions, no matter how difficult the audio may be.

At Transcription Hub all our transcription projects are handled by professional human transcribers. We specialize in transcription services for academics, legal professions, healthcare, media, government, businesses, and more delivering 99% accuracy on the transcripts. Learn more about our services or get started with Transcription Hub right away for quick and secure delivery in as little as 24 hours - guaranteed!